Traveler planning a connected UAE experience with VOYA

VOYA product vision

One travel companion, from inspiration to the journey home.

A product-vision catalog that separates locally source-tested flows, mock or beta behavior, coming-soon work, and independently verified production evidence.

96product-vision screens

This catalog records the maintained VOYA delivery inventory. Source-tested, mock or beta, coming-soon, and production evidence remain deliberately separate.

Delivery status

61

Source-tested

A route or connected flow exists in source and has local automated evidence. This is not deployment or production proof.

0

Production-verified

No public marketplace capability is labeled production-verified until an immutable deploy and independent live evidence exist.

24

Mock / beta

A mock, adapter, or partial beta foundation exists. Real providers, transactions, or operations may remain gated.

11

Coming soon / external gate

The capability is planned or requires Legal, Finance, provider, device, store, deployment, or staffed-operation evidence.

Shop-to-service journey

The maintained product path behind the VOYA Shop, booking, order, item, and management references.

01Mock / beta

Discover

Shop landing, search, filters, map, stays, rides, flights, eSIM and provider catalogs.

02Mock / beta

Choose

Place, item, room, activity, reservation and provider-neutral offer details.

03Mock / beta

Checkout

Persistent cart, server-authoritative quote, payment boundary and confirmation.

04Mock / beta

Manage

Unified bookings and orders, tracking, provider messages, receipts, support, cancellation and refunds.

One trip, before, during, and after

The maintained journey behind VOYA chat, itinerary, group planning, travel tools, account context, and wrap-up references.

01Source-tested

Plan together

Persistent AI chat, trip creation, preferences, day plans, checklists, shared itinerary, polls, group chat and cost split.

02Mock / beta

Travel with context

Phase-aware trip home, itinerary changes, linked bookings, prayer and Qibla, translation, messages, support and SOS software workflow.

03Mock / beta

Wrap up clearly

Booking management, reviews, receipts, spend summaries, rewards and traveler-controlled memory and privacy tools.

Your VOYA account and travel record

A truthful view of the activity, wallet, rewards, settings, support, safety, identity, and theme references.

01Source-tested

Activity & receipts

Bookings, orders, submitted and pending reviews, saved places, transaction history, and receipts use current account data.

02Source-tested

Preferences & privacy

Profile details, travelers, travel preferences, Light/Dark/System appearance, notifications, sessions, data export, and deletion are connected.

03Mock / beta

Rewards & payments

VOYA Points and referral tracking remain beta. Cash wallet, transfers, foreign exchange, Pro subscriptions, and external loyalty linking are coming soon.

04Mock / beta

Support, safety & identity

Support tickets, official emergency actions, incident receipts, and document-readiness guidance exist. Staffed 24/7 response, live location, and passport verification require external gates.

What the source currently demonstrates

Local source and automated tests cover bilingual onboarding, trip planning and itinerary mutation, account and assistant foundations, mock marketplace adapters including restaurant-request states, transaction state machines, loyalty, privacy and SOS software workflows, and a synced Light/Dark/System appearance preview. This evidence does not prove live provider fulfillment, payment settlement, staffed support, legal approval, store release, or production deployment.

The biggest next opportunities

Retail coupons and personalized offers, full-surface dark styling, real provider contracts and adapters, production payment activation, approved commercial and legal terms, staffed support and safety operations, signed-device and store evidence, and an immutable production deployment remain coming-soon or external gates.

Discover. Plan. Book. Live.

Four connected product pillars turn conversation, marketplace choices, trip operations, and traveler context into one VOYA journey.

01Source-tested

Discover

Explore destinations, local guidance, stays, mobility, food, connectivity, and experiences with honest availability states.

  • Destination discovery
  • Contextual recommendations
  • Marketplace search
02Source-tested

Plan

Describe a trip in conversation and keep the structured itinerary, day plans, checklists, and preferences synchronized.

  • Trip-aware AI
  • Editable itinerary
  • Checklists and preferences
03Mock / beta

Book

Move from provider-neutral results to cart, checkout, booking, cancellation, refund, and history through adapter-backed flows.

  • Mock and sandbox providers
  • Payment boundaries
  • Booking management
04Mock / beta

Live

Use the itinerary on the ground with notifications, translation, local guidance, support, and safety software workflows.

  • Trip operations
  • Arabic and RTL
  • SOS software workflow

Supporting capabilities

  • AI conciergeSource-tested
  • Personalization & memorySource-tested
  • MarketplaceMock / beta
  • TripsSource-tested
  • PaymentsMock / beta
  • VOYA PointsMock / beta
  • ReviewsMock / beta
  • Trust & safetyMock / beta
  • Arabic / RTLSource-tested
  • NotificationsSource-tested
01

Get started

A welcoming bilingual path from first impression to a verified travel account.

  • WelcomeSource-tested
  • DiscoverSource-tested
  • Plan it your waySource-tested
  • Book it all at onceMock / beta
  • Experience like a localMock / beta
  • Continue the journeyMock / beta
  • Create accountSource-tested
  • Log inSource-tested
  • Verify numberMock / beta
  • Verified accountMock / beta
02

Home and assistant

A contextual home, conversational planning, notifications, and traveler or provider messages.

  • HomeSource-tested
  • Assistant · new conversationSource-tested
  • Assistant · trip planningSource-tested
  • Chat drawer and historySource-tested
  • Assistant personalization and memorySource-tested
  • NotificationsSource-tested
  • Messages inboxSource-tested
  • Provider conversationSource-tested
  • Traveler conversationSource-tested
03

Shop and discover

Trip-aware discovery across travel, food, transport, connectivity, essentials, and retail.

  • Shop homeSource-tested
  • Food and cuisinesSource-tested
  • Groceries and essentialsSource-tested
  • Retail shops and couponsMock / beta
  • Map viewSource-tested
  • StaysSource-tested
  • Rides and vehicle tiersSource-tested
  • FlightsComing soon / external gate
  • eSIM plansSource-tested
  • Travel insuranceComing soon / external gate
  • Smart filtered resultsMock / beta
  • Category results and refineMock / beta
  • Restaurant menu and deliverySource-tested
  • Restaurant reservationsSource-tested
  • Grocery item detailSource-tested
  • Dish options and add-onsSource-tested
  • Fashion optionsSource-tested
  • Electronics optionsSource-tested
04

Book and pay

Booking choices, checkout states, confirmations, orders, changes, and refunds.

  • Activity detailSource-tested
  • Date, guests, and add-onsSource-tested
  • Activity checkoutSource-tested
  • Booking confirmationSource-tested
  • Multi-provider cartMock / beta
  • Unified cart checkoutMock / beta
  • Order confirmation and trackingSource-tested
  • Bookings and ordersSource-tested
  • Manage bookingSource-tested
  • Cancel and refundSource-tested
05

Trips

Before, during, and after-trip tools for itinerary, SOS software, collaboration, and spend.

  • Your tripsSource-tested
  • Before you fly hubSource-tested
  • On the ground hubSource-tested
  • After-trip hubSource-tested
  • Itinerary overviewSource-tested
  • Day itinerary detailSource-tested
  • Trip checklistSource-tested
  • Trip preferencesSource-tested
  • Tips and local guidanceSource-tested
  • Trip bookingsSource-tested
  • Book within a tripSource-tested
  • Prayer times and QiblaMock / beta
  • Travel translationMock / beta
  • Emergency SOSMock / beta
  • Trip reviewsMock / beta
  • Trip receipts and spend summaryMock / beta
  • Trip rewardsMock / beta
  • Group trip collaborationMock / beta
  • Cost split and settlementMock / beta
06

Account and foundations

Traveler identity, preferences, activity, payment states, loyalty, support, SOS information, and product settings.

  • Account hubSource-tested
  • Personal detailsSource-tested
  • Saved travelersSource-tested
  • Travel preferencesSource-tested
  • Travel documentsComing soon / external gate
  • Bookings and ordersSource-tested
  • Your reviewsSource-tested
  • Saved and favoritesSource-tested
  • Past ordersSource-tested
  • VOYA WalletMock / beta
  • Payment methodsComing soon / external gate
  • Transactions and invoicesMock / beta
  • VOYA PointsMock / beta
  • VOYA Pro membershipComing soon / external gate
  • Refer and earnMock / beta
  • Linked loyalty accountsComing soon / external gate
  • App settings and session securitySource-tested
  • Appearance and themeMock / beta
  • Language and RTLSource-tested
  • Notification settingsSource-tested
  • Help centreSource-tested
  • Contact supportSource-tested
  • Terms and privacyMock / beta
  • Local emergency informationSource-tested
  • Passport scanComing soon / external gate
  • Passport detail confirmationComing soon / external gate
  • Identity selfieComing soon / external gate
  • Identity verificationComing soon / external gate
  • Verified travel identityComing soon / external gate
  • VOYA theme and design tokensSource-tested

A clear roadmap for one connected VOYA journey.

The vision stays ambitious while every release remains transparent about what is available, expanding, or planned.